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How vendors request a payout

Vendors on FlyCommerce receive their earnings through payouts. Depending on how the marketplace admin has set up payouts, you either request a payout or receive scheduled payouts. This guide explains the rules that affect your balance and the steps to add a payout method.

The marketplace admin sets these rules in Settings → Payout:

  • Minimum Balance: your wallet must hold at least this amount before you can withdraw.
  • Order Threshold: an order’s earnings become available for withdrawal after the set number of days.
  • Pay In day: the day of the week when order amounts are added to your balance.

These rules decide when your earnings can be withdrawn, so check them before you request a payout.

If the admin enables both automatic and manual payouts, you see both options and can select one.

  • Automatic/Scheduled payouts are scheduled or automated by the marketplace.
  • Manual/Request Payout lets you request a payout. The request stays pending until an admin approves it.

Payout settings page in the vendor dashboard showing the payout options the admin has enabled

The payout page shows the options your admin has enabled.

  1. Click Add Payout Method.
  2. Enter the account details for the payout method.
  3. Click Done to finish.

Payout account configuration form for adding a payout method

Enter the account details for the payout method, then click Done.

If manual payouts are turned on, submit a payout request from your vendor dashboard. The request stays pending until an admin approves it. An admin can also cancel a request, so keep your payout method details up to date before you submit one.

You receive an email when a payout request is submitted, when it is approved, and when it is cancelled.