For store owners
A full cart is not a sale
Shoppers add products, then get distracted, compare prices, or plan to come back later. Most never return on their own.
Without a reminder, you lose orders from people who already chose what to buy.
Abandoned Cart Recovery
Abandoned Cart Recovery
Reminder emails with a personal link bring opted-in shoppers straight back to their cart.
- Online Store
- Multi-Vendor Marketplace
For marketplace founders
Lost carts cost your vendors too
On a marketplace, one abandoned cart can hold products from several vendors.
Recovering it brings orders back to each of those vendors, not just to you.
How it works
From abandoned cart to completed order
The shopper opts in
Only shoppers who opt in receive cart reminder emails.
The cart is saved
When an opted-in shopper leaves items behind, FlyCommerce keeps their cart.
A reminder goes out
Reminders run once a day at 09:00, with a cap per cart so shoppers are not sent repeated messages.
One link back to checkout
The email holds a personal link that opens the shopper's saved cart directly.
You track what comes back
Recovery reports show a recovery funnel and your top abandoned products, broken down by cart value and shopper type.
In your dashboard
Abandoned Cart Recovery, managed from one place
FlyCommerce sends reminder emails to shoppers who opted in and left items in their cart. Each email has a personal link that reopens their cart, so they can finish checkout in one step.
Fully hosted. No setup. No hosting. No plugins. Just your store.
Availability
Where you can use it
Online Store
For brands and shops that sell their own products from one store.
- Included
- Fully hosted
Multi-Vendor Marketplace
For founders who run a marketplace where many vendors sell.
- Included
- Fully hosted
Lost carts cost your vendors too
On a marketplace, one abandoned cart can hold products from several vendors.
- Online Store
- Multi-Vendor Marketplace
Abandoned cart recovery FAQs
Can’t find the answer here?Contact support
Only shoppers who opted in to receive them. Shoppers who did not opt in get no cart reminders.
Reminders run once a day at 09:00, and each cart has a cap so the same shopper is not sent repeated messages.
Yes. Recovery reporting shows a recovery funnel and top abandoned products. You can break results down by cart value and shopper type, and view-through recoveries are reported separately from click-through recoveries.
Yes. Abandoned cart recovery is available on both the Online Store and the Multi-Vendor Marketplace.
Recover carts without adding another tool
Abandoned cart recovery is part of FlyCommerce. Fully hosted, with nothing to install.